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Chris immediately responded to my call. He gave me a comprehensive quote and a reasonable price. Exterminator came, went to work. Killed the infestation and finished up. A1 job by professional team. Good price, excellent work, no more problems. Highly recommend them.
Just moved into new house to discover our dogs picked up fleas in the yard. Company was running a promotion on their website for interior/exterior flea treatment for $135 for a house around 2,500 sq ft., and since our regular exterminator was booked and couldnt come on our time schedule, I called Stanley.
Sounded reasonable to me, and was in line with my routine service supplier. They sent a technician the next day named Carlos. He billed my partner $485. Our house is 988 sq. ft. and sits on a postage stamp size land using a deck and no lawn. My partner having no thought he was being charged an outrageous price and believed I had consented, gave Carlos his credit card information.
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I was flabbergasted at this price! Additionally I found that Carlos had sprayed insecticide all around our bed, including on the edge of the linens and on the very top of underbid storage bins, requiring me to clean, launder and wash our floors multiple occasions. When I called the company, they transferred me to Carlos, who stated he didn't know what prices/promotions that the company was offering since that was done with the corporate office.
I only sprayed baseboards." I asked him to adjust the fee, and he said no. I asked to speak with the owner. He came back on the line and told me his manager was busy and he would call me backagain. I told him I chose to wait. A man named Aubrey eventually came on the line.
His precise words were,"You should have done your homework. If that's what Carlos charged you, that's the cost. Then he offered me the suggestion to shop around next time." .
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UPDATE #1: I want to update this post. Tim, a Director, from Stanley phone me this afternoon to let me know that he wanted me to be a happy customer. After, I explained that his support supplier piled all around my bed, and the items underneath my bed, billed me an outrageous price and that they had been running a promotion for servicing a house/yard much bigger than mine to get $135, he offered me service for 1/2 of what I was charged ($485), but would not honor the promotion.
I think Tim felt great about his offer. I clearly didn't, and remain an unhappy client. I told Tim if my workers treated people and supplied service how Stanley had done, I'd have given my services away free of charge and done anything necessary to correct the problem. .
UPDATE #2: Another update. . .Tim only called back and said he felt bad about how I had been treated all day and wanted to honor the promotion price for $135. It's actually kind of Tim to reconsider. I hope Stanley invests in training its staff on customer support and being good citizens.
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Kanika reviewed for Pest control services 28th Nov, 2018 Great service , they do it very nicely and with patience. We can observe substantial difference with cockroaches etc once we got pest control done from them. I would recommend new sai pest control to everyone. Cheers guys! Fantastic job! Sam assessed for Pest control services 22nd Nov, 2018 I have got view the services of New Sai Pest Control Services, Kalkaji to pest control my 2BHK apartment as there were many lizards, they've responded immediately and have completed the task in about 2 hours, they have used chemical spray and have billed me RS.2200 for exactly the same, the pop over to these guys service given by them had been excellent.Shop No.10, DDA Flat, Kalkaji Extension, New Delhi, Kalkaji, Delhi - 110019.
In the past, new homes were shielded by spraying on the sand pad with organochlorine substances. But, increased awareness regarding the effects of these chemicals on our health and the environment resulted in a decision by the Commonwealth Government, whereby organochlorines have not been available since 30 June 1995.
Pesticides which have replaced organochlorines are now accessible but might not be quite as effective in the longer term.
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The incidence of, or potential for, termite damage to houses has not been correctly determined, however both government and the building industry agree that the continuation of adequate control measures is essential to lessen the risk of serious structural damage. The Building Code of Australia requires the structural components of every new building has to be safe from termite attack.